AiBorzBook fit check

Pricing

AI Mailbox Handler pricing

Start with one approved inbox, a controlled routing workflow and knowledgebase-backed response drafts. Add approved sending rules only where the risk is low and the business has signed off.

All prices are from-prices in Australian dollars and exclude GST unless stated. Final pricing depends on inbox complexity, email volume, knowledgebase quality, integrations and approval requirements.

Packages

Simple entry point, scoped properly

Starter

One managed inbox

From A$500/month + GST + setup from A$1,500 + GST

Best starting point for paid pilot clients.

Best for founders, small teams, sales@, info@, admin@ or bookings@ inboxes.

  • One approved inbox
  • One primary workflow
  • Triage and classification
  • Priority flagging
  • Internal routing
  • Daily summary
  • Basic response library
  • Knowledgebase-backed draft replies
  • Monthly optimisation

Important limits: Draft-only by default. No complex CRM/helpdesk integration unless separately scoped. Email volume is scoped in the proposal. Third-party software, AI usage, API, hosting, connector and workflow platform costs are separate unless specifically included.

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Team

Shared inbox workflow

From A$1,500/month + GST + setup

Best for teams with higher volume, more routing rules or several internal owners.

  • More categories and routing rules
  • Shared review workflow
  • Follow-up tracking
  • Expanded response templates
  • Knowledgebase responder setup
  • Optional task updates where practical
  • Monthly performance summary

Important limits: Multiple inboxes only where scoped. Approved responses only after testing. Integrations scoped separately.

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Managed

Inbox operations layer

From A$2,500/month + GST + setup

Best for businesses that want inbox AI connected to broader operations.

  • Multi-inbox handling where scoped
  • Exception monitoring
  • Reporting
  • Controlled approved responses
  • CRM/task/helpdesk integration where practical
  • Monthly business review
  • Ongoing optimisation

Important limits: Not a 24/7 human support desk. No high-risk autonomous decisions. Custom data/security requirements scoped separately.

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Third-party software, AI model usage, API, hosting, connector and workflow platform costs are separate unless specifically included in a proposal.

What affects price?

The inbox may be simple. The rules around it matter.

Email volumeMore messages usually means more categories, routing rules, exceptions and review needs.
Knowledgebase qualityClean FAQs, policies, product information and response examples make safer draft replies and approved responses easier.
Approval requirementsDraft-only workflows are simpler. Approved sending rules require more testing, clearer boundaries and stronger escalation logic.
IntegrationsTask, CRM, helpdesk, calendar or reporting updates are scoped separately where practical.

Launch pilot

AI Mailbox Handler launch pilot

We are onboarding a small number of Australian businesses into the AiBorz AI Mailbox Handler launch pilot. Start with one approved inbox, draft-only by default, from A$500/month + GST + setup.

Pilot clients receive founder-led workflow mapping and extra early optimisation while we refine the product.

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Managed service

Managed service, not another AI email app

Off-the-shelf AI email tools can help individuals write faster. AiBorz is different. We configure a managed inbox workflow around your actual business: categories, routing rules, escalation triggers, approved answers, do-not-say guidance, approval owners and monthly optimisation.

The goal is not just faster writing. The goal is fewer missed leads, cleaner handovers, safer replies and an inbox process your team can actually use.

Self-serve AI email softwareUser configures the tool themselves. Usually focused on personal productivity. Buyer still manages exceptions.
AiBorz AI Mailbox HandlerAiBorz maps, configures and optimises the workflow around shared inboxes, team handover, approved knowledge and escalation rules.

FAQ

Common questions

Does the AI send emails by itself?

Not by default. The standard setup is draft-only. Low-risk approved responses can be enabled only after testing, written approval and clear escalation rules.

Can it work with our email system?

AiBorz runs on a flexible OpenClaw agent layer, so the Mailbox Handler can usually be scoped for Google Workspace/Gmail, Microsoft 365/Outlook, shared mailboxes, IMAP-based accounts, website form inboxes, CRM inboxes and helpdesk platforms where access is practical.

Why does it cost more than an AI email app?

AiBorz is a managed service. We map the workflow, define categories, connect approved knowledge, test drafts, set escalation triggers and optimise over time.

Can it use our website, documents or FAQs?

Yes. It can use approved public pages, internal documents, FAQs, policies, service notes and response examples as a knowledgebase. If the approved knowledge does not support an answer, the message should be escalated.

Can it handle accounts emails?

It can classify, summarise and route accounts-related emails. It should not approve payments, change bank details, authorise refunds or make financial decisions.

What happens with sensitive emails?

Sensitive emails are flagged and escalated to approved people, including legal threats, refund demands, payment issues, supplier bank-detail changes, HR matters, medical or safety issues and angry customers.

Will it use our data to train public AI models?

Client mailbox data is not used to train public AI models by default. Approved providers, model settings and data-handling terms are confirmed before paid mailbox access.

Does AiBorz store our emails?

Storage and logging depend on the agreed workflow. The proposal defines what is processed, retained, for how long and how it is deleted on cancellation or offboarding.

Can this replace our staff?

No. The product assists your team. Humans remain in control of important replies, sensitive communications and business decisions.

FAQ

Pricing and setup questions

How quickly can it go live?

Setup timing depends on inbox complexity, email volume, access requirements, knowledgebase quality and how quickly business rules are approved. Most clients should expect a staged launch: fit check, workflow mapping, draft-only testing, then controlled go-live.

What makes a mailbox unsuitable?

A mailbox may not be suitable if it mainly contains highly sensitive legal, HR, medical, financial or regulated communications; if secure access cannot be provided; if there is no human owner for approvals; or if the business does not have clear rules for what the AI can and cannot do.