Services

AI implementation, governance and managed operations for SMEs.

We identify the repetitive work costing your team time, build controlled agentic AI systems around it, connect them to the software your business already uses, train your staff, and manage the systems every month.

Service lines

Built around implementation, not generic AI advice.

AI Readiness & Risk Audit

Discovery, process mapping, AI opportunity list, data sensitivity review, risk rating, approved tool recommendation, draft AI policy and fixed-price build quote.

AI workflow automation

Practical workflows around inboxes, CRMs, spreadsheets, documents, phone notes, reporting and internal approvals.

Controlled agentic workflows

Best-fit AI models and agent frameworks that can summarise, classify, draft, route, use approved tools, prepare updates and escalate, with human approval before material actions.

Internal AI knowledge bases

Searchable staff assistants built from approved documents, policies, procedures, product information and internal knowledge.

AI policy and governance

Approved tools register, AI system register, data classification guide, use-case risk assessment, review SOP and incident process.

Managed AI operations

Monthly monitoring, optimisation, prompt and workflow updates, staff support, usage and cost reporting, governance review and AI Ops reporting.

Platforms and integrations

Connect agents to finance, HR, CRM, content, analytics and operations.

AiBorz can work with any major LLM and connect agentic workflows to enterprise software where secure access, APIs or controlled browser automation are available.

Finance and admin

Xero, Airwallex, MYOB, QuickBooks, Stripe, invoices, payments, expenses, approvals and recurring finance reports.

People and HR

Employment Hero, onboarding, policy assistants, staff requests, payroll exports, document collection and internal help desks.

Sales and customer operations

Pipedrive, HubSpot, Salesforce, lead forms, inboxes, support desks, call systems, review workflows and quote follow-up.

Web, CMS and marketing

WordPress, Payload CMS, Google Analytics, Meta, Google Ads, reporting dashboards, campaign data and content operations.

Knowledge and collaboration

Google Workspace, Microsoft 365, Slack, Teams, Notion, Airtable, shared drives, SOPs, PDFs and internal documentation.

Automation and custom systems

Zapier, Make, n8n, Twilio, JustCall, databases, webhooks, internal portals and bespoke software with stable access patterns.

Best first workflows

Start where the work is repetitive, measurable and low-to-medium risk.

Good first systems are narrow enough to test, valuable enough for management to notice, and practical enough for staff to adopt quickly.

AI inbox assistantClassify, summarise, route and draft responses for high-volume email.

Lead response assistantDirect revenue link and faster response times.

Missed-call and enquiry triageStrong fit for trades, clinics, dealerships and service businesses.

Internal knowledge assistantUseful, low external risk and easy for staff to understand.

Quote or proposal drafterSaves time while keeping human approval simple.

CRM follow-up assistantImproves sales discipline and reduces missed next steps.

Document extractionInvoices, contracts, forms and PDFs are common pain points.

Meeting-to-actions workflowTurn meeting notes into owners, tasks, deadlines and follow-ups.

Staff onboarding assistantHelpful for growing teams with repeatable procedures.

Review response assistantUseful for service businesses when approved before posting.

How delivery works

Discovery, audit, pilot, testing, training, managed operations.

Discovery call

Short and free. We check staff count, systems, repetitive tasks, sensitive data, internal owner and what success should look like in 90 days.

Paid audit

AI opportunity map, workflow shortlist, risk ratings, data review, tool stack recommendation, policy starter pack, roadmap and build quote.

Pilot build

One contained workflow with approved tools, necessary integrations, human approval gates, testing and documentation.

Staff training

What the system does, what it must not do, what data can be entered, how to check outputs, escalate issues and report errors.

Managed AI ops

Monthly review of usage, cost, errors, escalations, staff feedback, output quality, workflow changes and recommended improvements.

Avoid early

Some AI work should wait.

Fully autonomous customer serviceBrand and legal risk.

Legal, financial or medical adviceHigh-risk and regulated.

Payroll or HR decisionsSensitive and high-impact.

Autonomous refunds or paymentsFraud and approval risk.

AI connected to everythingToo much risk, too little control.

Sensitive workflows

Finance, payroll and HR need tighter rules.

Finance, payroll and HR workflows are handled with stricter access controls and approval rules. AiBorz does not recommend autonomous payment, payroll or HR decision-making as an early use case.

Systems we connect

These are the systems our production agents work with every day.

AiBorz does not build generic chatbots. We build operating agents that connect to real business tools — with scoped access, documented controls and human approval where it matters.

See these systems in production